The protection of your privacy is important to SEA.AI (“SEA.AI”, “we,” or “us”). We therefore treat your personal data confidentially and in accordance with the statutory provisions, in particular the EU General Data Protection Regulation (“GDPR”), the Data Protection Act (“DSG”) and the Austrian Telecommunications Act (“TKG 2021”). With this privacy policy, we inform you in accordance with Art 13 and 14 GDPR about the processing of your data when you visit and use our website https://www.sea.ai/ (“website”) and/or and the SEA.AI-Connect app (“app”). Personal data is any information relating to an identified or identifiable natural person, such as your name, address and email address.
The controller responsible for processing your personal data on our website and customer portal is:
SEA.AI GmbH
Peter-Behrens-Platz 4, 4020 Linz, Austria
Tel.: +43 664 1565364
E-mail:
Data Protection Officer:
If you have any questions about our services, inquiries or other concerns, you can contact us using the contact form on our website. The data you provide (name, email address, address, telephone number, country, the intended use, your request and the content of your message) will be processed and stored by us for the purpose of handling your inquiry.
If you contact us by phone or email, we will process your telephone number or email address and the content of your message.
Your data will be processed for the purpose of implementing (pre-)contractual measures (Art 6 para 1 lit b GDPR).
You can subscribe to our newsletter via our website or our contact form on our website. It is published monthly and on special occasions containing news about SEA.AI, software updates and our services.
To subscribe to our newsletter, we process your email address and name. Once you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration.
By subscribing to the newsletter, you also consent to the “performance measurement” of your opening and clicking behavior. Specifically, the following information is tracked and generated by the system: Time of delivery, time of opening, duration of opening, email program used (mail client), which link was clicked, and the time of the click.
The processing is based on your voluntary consent (Art 6 para 1 lit a GDPR; Sec 165 para 3 TKG; Sec 174 para 3 TKG).
You can revoke your consent at any time with future effect and free of charge by clicking on the unsubscribe link at the end of each newsletter or by sending us an email.
You can submit your request to participate at events which we are co-hosting, attending or supporting by other means by using the event form on our website. The data you provide (name, email address, profession/position, telephone number will be processed and stored by us for the purpose of handling your inquiry.
Your data will be processed for the purpose of implementing (pre-)contractual measures (Art 6 para 1 lit b GDPR).
SEA.AI Connect is SEA.AI’s cloud platform providing services of SEA.AI and the possibility to activate SEA.AI system(s). In order to use SEA.AI Connect, the user can register via our web application (on our website) or a device Application (in our App).
Further information on data processing in connection with SEA.AI Connect can be found in our Privacy Policy for Services.
When you use the dealer locator integrated into our website to find our distribution partners in your area, we process the location data you provide. This processing is necessary in order to list the relevant results based on your location and to help you easily identify and contact a suitable distributor.
The processing is based on our legitimate interest in providing a user-friendly website and improving customer service (Art 6 para 1 lit f GDPR).
The display of distributors on the map requires your prior consent to set the respective cookies (cf pt 4 below and the Cookie Policy for Websites).
When you use our website, connection information is stored in server log files.
This information includes:
We use the log data only for statistical evaluations for the purpose of operating, securing, and optimizing our website; this also constitutes our legitimate interests (Art 6 para 1 lit f GDPR). However, we reserve the right to review the log data retrospectively if there are concrete indications that there is a legitimate suspicion of illegal use.
The log data is recorded for the first 3 days, including the IP address, for development purposes and security-related analyses, such as in the event of hacker attacks. After 3 days up to 30 days , the log files are anonymized and then deleted, unless their storage is required by law or necessary for the defense of legal claims.
The following technically necessary data within the meaning of Section 165 para 3 TKG is collected automatically when you use our app in order to display the app to you and to ensure its stability and security:
We process this data solely for the purpose of providing the app and for operational security and is therefore strictly necessary for technical reasons within the meaning of Section 165 para 3 TKG 2021. This processing is therefore based on our legitimate interests pursuant to Art 6 para 1 lit f GDPR and includes logging system usage, user authorization processes, and evaluation of server logs for problem analysis and security reasons.
We generally store your usage data when you visit the website and the app for a period of one year.
Further information on data processing in connection with SEA.AI Connect can be found in our Privacy Policy for Services.
We use cookies and other trackers to make our website user-friendly and tailored to your needs, and to collect information for better AI support. Cookies are small text files that are stored on your device. Other tracking measures include scripts and pixels. For the sake of simplicity and transparency, we refer to all these tracking technologies as cookies. Some cookies are activated without your consent because they are technically necessary for the provision of our services (“absolutely necessary” in accordance with Section 165 para 3 TKG). We also use cookies whose use requires your voluntary consent (Sec 165 para 3 TKG in conjunction with Art 6 para 1 lit a GDPR).
Some of the services used are third-party providers based outside the EU or outside the EEA. If there is no adequacy decision for the country in accordance with Art 45 para 3 GDPR and no other suitable guarantees in accordance with Art 46 GDPR (ie, no data protection level equivalent to that of the EU), data will only be transferred to this country if you have given your express and voluntary consent in advance (Art 49 para 1 lit a GDPR in conjunction with Art 6 para 1 lit a GDPR). You can revoke your consent at any time without giving reasons with effect for the future. For more information about the provider, purpose, storage location, and storage duration of the cookies used, please refer to our Cookie Policy.
You can interact with us on our social media platforms “LinkedIn,” “Facebook,” “ X,” “YouTube,” and “Instagram” by commenting on our posts, responding to them, sharing a post, or sending it to other users. SEA.AI will process your interaction, your user name, and, if applicable, the personal data of invited third parties.
This data may also be processed by the respective platform in this context. In this case, SEA.AI and the platform are joint controllers pursuant to Art 26 GDPR. You can find more detailed information about the processing of your data by the platforms here:
The data relevant in each individual case will be transferred to the following recipients for the above-mentioned purposes:
In addition, we work with external service providers (processors) and transfer your personal data to them to the extent necessary for the performance of the contract. Our processors include, in particular, IT service providers and service providers in the context of contract management:
If your personal data is transferred to a third country for which no adequacy decision within the meaning of Art 45 GDPR applies, the protection of your data will be ensured by appropriate safeguards within the meaning of Art 46 GDPR. If such appropriate safeguards are not in place, we will inform you accordingly and transfer will only take place with your express consent in accordance with Art 49 para 1 lit a GDPR.
We process your data for as long as it is necessary for the respective purposes. If you have subscribed to our newsletter, we will store your data until you revoke your consent at or 6 months after the last contact. We will store your declaration of consent and revocation for a period of 6 months from receipt of your revocation.
Data related to contact requests will be deleted 6 months after the contact request has been completed. A contact request is considered complete when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The data from your interaction with our social media accounts and contact media will be stored for as long as our content is online, unless you delete it beforehand or request us to delete it.
In addition, we may store your personal data beyond the mentioned periods if legal claims arising from the relationship between you and us can be asserted, in accordance with the limitation periods under Sec 1478 et seq of the Austrian Civil Code (ABGB) or until the final clarification of a specific incident or legal dispute. This longer storage period is necessary to protect our legitimate interests in asserting, clarifying, and defending legal claims.
Furthermore, we are obliged to retain business-related books and records for seven years in accordance with Sec 132 BAO.
You have the right to data access, correction, deletion, restriction and data portability. If the processing is based on your consent, you can revoke this at any time with future effect, eg by email to .
In addition, you may object to data processing based on our legitimate interest for reasons worthy of consideration. We will then no longer process this personal data unless we can demonstrate compelling legitimate grounds for the processing. These must outweigh your interests, rights, and freedoms, or the processing must serve to assert, exercise, or defend legal claims.
If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you have the option of lodging a complaint with the data protection authority. In Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna. Before submitting a complaint to the data protection authority or exercising your rights or if you have any other questions, please contact us at .
